At NepxcStore, we do not provide refunds.

• If your product is damaged or defective, please contact us immediately with photos of the item.

• After we verify the issue, we will arrange to pick up the product and provide an exchange.

• No returns or exchanges will be accepted without prior confirmation.

• Items must be shown to us first in the same condition as delivered.

We keep this policy simple to ensure fair handling for both our customers and our growing streetwear brand.